Privacy Policy

Last Updated: 2 June 2026

1. Introduction

Welcome to Forq. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services (collectively, the "Service").

By using Forq, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, password (encrypted), and profile information
  • Business Information: Store names, business settings, product information, and operational data
  • User Preferences: App settings, notification preferences, and display preferences

2.2 Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage Analytics: How you interact with the app, features used, and time spent in the app
  • Push Notification Tokens: To deliver push notifications to your device
  • Log Data: IP address, browser type, access times, and pages viewed

3. How We Use Your Information

  • To provide, maintain, and improve our Service
  • To process transactions and manage your account
  • To send you notifications, updates, and important information
  • To provide customer support and respond to your inquiries
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms

4. Data Storage and Security

Your data is stored securely using Supabase, a cloud-based database platform. We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit using SSL/TLS
  • Encryption of data at rest
  • Secure authentication and authorization mechanisms
  • Regular security audits and updates
  • Access controls and monitoring

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

We use third-party services to operate and improve our Service. These services may collect information used to identify you:

  • Supabase: Database and authentication services. View their Privacy Policy
  • Expo: App development and deployment platform. View their Privacy Policy
  • Stripe: Payment processing services. View their Privacy Policy

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Deletion: Request deletion of your personal information and account
  • Right to Data Portability: Request your data in a structured, machine-readable format
  • Right to Object: Object to processing of your personal information for certain purposes
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact Us section below.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, subject to any legal obligations to retain certain data.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify you via email or through a prominent notice in our app.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

© 2026 Forq. All rights reserved.